Shipping policy

Understanding Our Turnaround Times: At Manuela Designs LLC, we are committed to providing you with quality products in a timely manner. Our shipping process varies depending on the type of item you purchase:

• Handmade Items: Since these items are crafted with care and attention to detail, they require a turnaround time of 4-6 days. This is the time we need to create and prepare your item before shipping.

• Print-On-Demand (POD) Products: These items typically have a turnaround time of 1-10 days, as they are made to order.

Please note that the turnaround time is separate from and in addition to the shipping time.

Shipping Time and Costs:

• Once your item is ready, shipping time and costs will vary based on your location and the shipping option you select at checkout. We offer several shipping options to meet your needs.
• We provide estimated delivery dates at checkout, but please note these are not guaranteed delivery dates.

International Shipping:

• We are delighted to offer international shipping. However, international customers should be aware of the longer transit times and potential additional fees (like customs duties or taxes) that might be incurred.

Order Tracking:

• After your order is dispatched, we will send you a tracking number so you can follow your package’s journey to you.

Delays:

• While we strive to meet the estimated shipping and delivery dates, occasionally, delays can occur due to factors beyond our control, such as carrier issues or weather conditions. We appreciate your understanding and patience in these situations.

Contact Us:

• If you have any questions about your order’s shipping status, please don’t hesitate to contact us. We’re here to assist you.

Updating Shipping Information:

• If you need to update your shipping information after placing an order, please contact us as soon as possible. We are only able to modify shipping details before the order has been dispatched.

Cancellations and Modifications:

• Due to the nature of our products, we are unable to modify or cancel orders once they have begun the production process.

Thank you for choosing Manuela Designs – We look forward to serving you with fashion that fits your busy lifestyle!